11mmk Terms & Conditions and Agreements

To use all services on 11mmk, you must open your own individual account. The following requirements must be met when registering—

• You must be at least 21 years old. Anyone under 21 is not permitted to access or play.
• You must register with your real name and accurate contact details. Any problems arising from false information provided are the player's own responsibility.
• Each person may hold only one account. If duplicate accounts are found, they will be closed and any balances in those accounts may be forfeited.
• Accounts must be registered for personal use only. Accounts opened to allow another person to handle funds will be suspended.
• Keep your login password private and change it regularly for security.

Account Verification

We have the right to verify a player's personal information and may request a copy of their national ID or other documents. If any false information is found during verification, withdrawals may be restricted and the account may be closed.

Deposits

• Deposit methods available are KBZPay, Wave Money and AYA Pay.
• Deposits are normally processed almost instantly. If there is a delay due to technical issues, please contact us.
• You may only deposit from your own bank or payment account. If a deposit is made from someone else's account, we reserve the right to reject it and return the funds.

Withdrawals

• Withdrawals are normally processed within 10–45 minutes of the request.
• Frequent or large withdrawals may take longer to process — this is done for the player's security.
• Withdrawals must be made using the same payment method used for the deposit.
• To withdraw bonus funds, you must meet the specified Wagering Requirement — see details below.

Welcome Bonus

Examples (specific figures) —

• Deposit 20,000 Ks → receive a bonus of 30,000 Ks, giving a balance of 50,000 Ks. Wagering: 30,000 Ks × 25 = 750,000 Ks must be wagered.
• Deposit 680,000 Ks → receive the maximum bonus of 500,000 Ks, giving a balance of 1,180,000 Ks. Wagering: 500,000 Ks × 25 = 12,500,000 Ks must be wagered.

General Bonus Terms

• We track bonus-qualifying bets and bonus contributions — wagering calculations may vary by game type.
• Each player may receive the welcome bonus once only. If we find that a player is claiming bonuses repeatedly through second or third accounts, all bonuses and funds obtained will be cancelled and the accounts will be banned.
• If we find that promotions are being exploited through bonus abuse methods, the bonus will be cancelled and payment may be refused.
• Promotions may expire depending on the announcement date — we reserve the right to change or withdraw them without prior notice.

Cashback (VIP)

Players can receive weekly cashback based on their VIP tier at the following rates — Bronze (up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%), Platinum (up to 1.5%). VIP tier progression depends on play volume and playing behaviour — we have the final say. Cashback also cannot be withdrawn until the Wagering Requirement is met — please check the Wagering Requirement stated in the relevant cashback promotion.

11mmk games use Random Number Generator (RNG) technology — every game result is unpredictable and should be considered luck-based. Our games have passed technical audits and we are committed to fair play.

• Players must not use any cheating tools (hacks, bots, cheats) in the games — anyone found doing so will be banned immediately.
• If we find that a player has intentionally exploited a technical bug, the affected bets may be voided and funds may be withheld.
• If your connection drops during a game, the outcome will be determined based on our server records — client-side (player) records will not be relied upon.

Football Betting

Football and Live match results are determined based on the official results announced by the organising bodies that host each event. Since football results can affect any bonus offer, you must be confident in your decision before placing bets.

The following actions are strictly prohibited when using 11mmk's services—

• Opening more than one account or logging in using another person's account
• Using our services as a method of money laundering
• Manipulating accounts opened with the intention of committing bonus abuse
• Reverse-engineering, using software to exploit, or otherwise tampering with any code from our website
• Spreading false or misleading information about our services on the internet
• Attempting to unlawfully access a player's financial assets or personal information

We protect players' personal information using SSL encryption technology. Our commitments regarding the purpose of data collection, how it is stored, and our policy of non-disclosure are available on the Privacy Policy page.

Financial data will not be sold or shared with any third party — we have no affiliation with the individual policies of payment providers (KBZPay, Wave Money, AYA Pay) — you should also read their policies when using their services.

11mmk respects players' health, financial wellbeing, and responsible gaming. Gaming is a form of entertainment and should not be seen as a way to earn income.

• Players should only play within their means and should not play when under financial pressure.
• If you feel that gaming is becoming a problem, contact our support — we can set up a self-exclusion for you.
• If you feel gaming is causing problems, read the Responsible Gaming page and request help through our 24/7 Live Chat.

We reserve the right to penalise any case where a player under 21 is permitted to play — this is to protect minors, and we take this matter seriously.

Our services are provided "as-is" and we cannot be held responsible for losses arising from technical faults, server issues, or third-party service disruptions — this limitation of liability applies only to the extent permitted by applicable law.

• We are not responsible for financial losses resulting from a player's own decisions.
• Players are responsible for the security of their own internet connection and device — we are not liable for losses that occur because another person accessed and played on your device.
• If any provision of these Terms and Conditions is found to be invalid under applicable law, the remaining provisions shall continue to be in effect.

We may suspend or restrict a player's account without prior notice under the following circumstances—

• A breach of these Terms and Conditions is found
• Registration using false information is detected
• There is suspicion of money laundering activity
• A gaming-related exploit or cheating attempt is detected
• A fraudulent chargeback related to a purchase or payment is made

Players may also close their own account upon request — contact us via 24/7 Live Chat to do so. Any remaining balance will be returned after verification is complete.

If you have any questions about these Terms and Conditions or any payment discrepancies, please contact our customer service first —

• Reach us instantly via 24/7 Live Chat
• [email protected]

Support is available in Burmese and our support team operates 24/7, working to review issues carefully and resolve them fairly.